Privacy Policy

Last updated: July 20, 2026

Zincustomized respects your privacy. This policy explains how we use information provided through zincustomized.com when you request a quote, discuss a custom product, place an order, contact our team, or subscribe to updates.

Information we collect

We may collect your name, company name, email address, phone or WhatsApp number, country, project requirements, artwork, product specifications, order information, and messages you send to us. We also receive limited technical information such as browser type, device information, referring page, and pages visited when cookies or similar technologies are enabled.

How we use information

We use information to prepare quotations, review artwork, communicate about production, process orders, answer support questions, improve our website, prevent abuse, maintain records, and meet legal or accounting obligations. We do not describe custom product enquiries as a medical, legal, financial, or investment service.

WhatsApp and email contact

If you choose WhatsApp or email, your message is transmitted through the relevant service provider. Please do not send passwords, payment card numbers, government identification, or other unnecessary sensitive information. We use your contact details to respond to the enquiry and manage the business relationship.

Sharing and retention

We may share necessary project information with production, finishing, packaging, shipping, payment, hosting, analytics, or support providers who help us deliver the service. We do not sell personal information. We retain information for as long as reasonably needed for the purposes above, contractual records, dispute handling, and legal obligations.

Your choices

You may ask us to access, correct, or delete personal information where applicable, or to stop receiving marketing messages. Contact Liam at liam@zincustomized.com. We may need to verify a request before acting. This policy is a general website notice and should be reviewed by qualified counsel for the laws of your market.